Independent UX audit · Websites and products

A practical UX audityour team can act on

I review websites and digital products to identify where structure, interaction, content or responsive behavior creates friction. The outcome is a prioritised set of findings, not a vague list of opinions.

FedEx content architecture and interface modules

Who it is for

  • Teams preparing a redesign but unsure where to begin
  • Products with usability complaints or weak engagement
  • Marketing sites with unclear journeys

What I deliver

  • Heuristic UX and interface review
  • Navigation and architecture assessment
  • Responsive and accessibility observations
  • Content hierarchy and conversion review
  • Annotated evidence and severity ratings
  • Prioritised roadmap

How I work

I first establish the audience, product goals and critical tasks, then follow real journeys across representative devices.

Findings distinguish high-impact blockers from refinements so teams know what to fix now, test next or redesign later.

Common questions

Do you need analytics access?
Analytics, research and support data help when available, but I can also conduct a useful expert review without them.

Can you redesign the issues?
Yes. The audit can stand alone or become the foundation for a focused redesign.

Relevant work